At Alkasan, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit enquiries, or interact with our products and services.

1. Information We Collect

We may collect the following types of information:

• Personal details such as your name, email address, phone number, and city when you submit an enquiry form or contact us.

• Information related to your interest in Alkasan products and services.

• Technical information including browser type, device information, IP address, and pages visited on our website.

• Cookies and analytics data used to improve website performance and user experience.

2. How We Use Your Information

The information collected may be used to:

• Respond to enquiries and customer support requests.

• Provide information about Alkasan products and wellness solutions.

• Improve website functionality, content, and user experience.

• Send important updates, promotions, or product-related communication when permitted.

• Maintain website security and prevent unauthorized activity.

3. Sharing Your Information

Alkasan does not sell or rent your personal information to third parties.

Your information may only be shared with trusted service providers or partners when necessary to:

• Operate and maintain our website.

• Respond to customer enquiries and support requests.

• Improve business operations and analytics.

• Comply with legal obligations or regulatory requirements.

4. Data Retention

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.

However, no internet-based platform can guarantee complete security, and users share information at their own discretion.

5. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information.

• Request corrections or updates to your information.

• Request deletion of your information.

• Withdraw consent from marketing communications.

To make such requests, please contact us using the details below.

6. Cookies

Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience.

You may disable cookies through your browser settings, though some features of the website may not function properly.